Fostering a Culture of Continuous Learning: A Comprehensive Guide for Organisations.

Fostering a Culture of Continuous Learning: A Comprehensive Guide for Organisations. Editor Introduction: In the dynamic landscape of the 21st-century business environment, adaptability is no longer a luxury but a necessity. The pace of change, driven by technological advancements and shifting market dynamics, has accelerated dramatically. One strategic response to this complex backdrop is the cultivation of a culture of continuous learning within the organisation. Through continuous learning, companies can equip their workforce with the requisite skills to adapt and innovate, thereby ensuring long-term sustainability and competitiveness. This article provides an in-depth examination of strategies to build such a culture. The Crucial Role of Leadership: Organisational culture is often a reflection of its leadership. As such, any initiative to promote continuous learning must have unequivocal support from the top echelons of management. Leaders should not merely serve as advocates; they must be active participants in learning activities. They set the organisational tone, signalling that continuous development is both valued and expected. Leadership should also allocate resources—both time and financial—to the development of comprehensive learning programs. Objective Setting: Alignment with Organisational Goals For learning initiatives to have a tangible impact, they must align with the broader objectives of the organisation. Leaders should work with human resources and department heads to identify key competencies that employees need to develop. These could range from technical skills like data analysis or project management to soft skills such as communication or emotional intelligence. By setting specific, measurable, attainable, relevant, and time-bound (SMART) goals for learning, organisations can provide a clear roadmap for both individual and collective development. Diversity in Learning Modalities: It is imperative to recognise that learning is not a one-size-fits-all endeavour. Employees have varied learning styles—some may prefer visual aids, while others may favour textual information or hands-on experiences. Offering a wide array of learning resources can cater to these differing needs. Consider a diversified learning platform that includes e-learning courses, video tutorials, webinars, workshops, and reading materials. The aim is to create a rich tapestry of educational resources that cater to varied learning styles and paces. Time Allocation: The Commitment to Development While the importance of continuous learning is widely acknowledged, it often falls by the wayside due to immediate work pressures and deadlines. To counter this, organisations must proactively allocate time for employee development. This can take various forms: from reserving a few hours each week for skill development to an entire day every quarter solely dedicated to learning activities. This explicit allocation of time sends a powerful message that the organisation prioritises and invests in employee growth. Peer-to-Peer Learning: Leveraging Internal Expertise Often, the most valuable resources for learning are the employees themselves. Organisations should establish formal mechanisms for peer-to-peer learning. These could range from mentorship programs where seasoned employees guide newer recruits, to workshops where individuals can share their expertise in specific domains. Peer learning not only facilitates knowledge transfer but also fosters a sense of community and mutual support within the organisation. Gamification: Enhancing Engagement Through Competition Learning need not be a dull or monotonous process. The incorporation of gamification elements—such as leaderboards, badges, and milestone rewards—can add an element of competition and fun. This has been shown to increase engagement levels significantly. Through gamification, employees can track their progress, compare it with peers, and receive tangible rewards for their learning achievements, thereby making the educational process much more interactive and enjoyable. Real-world Application: Theory to Practice The ultimate test of any learning initiative is its applicability in real-world scenarios. Regular forums should be established where employees can demonstrate how they have applied what they have learned. These could take the form of presentations during team meetings, project showcases, or even cross-departmental seminars. Such practical demonstrations serve a dual purpose—they validate the effectiveness of the learning programs and allow for constructive feedback for improvement. Monitoring and Continuous Improvement: A culture of continuous learning necessitates an approach of continuous improvement. This requires ongoing measurement and assessment of learning initiatives. Implement regular quizzes, surveys, and performance reviews to evaluate both individual and organisational learning outcomes. These metrics should be periodically reviewed to make necessary adjustments to the learning programs. Conclusion Building a culture of continuous learning is an enduring commitment that demands concerted efforts from all stakeholders. From securing leadership buy-in to implementing diverse, engaging, and measurable learning initiatives, organisations must navigate multiple facets to make learning an integral part of their culture. However, the investment is well worth the returns—a more agile, engaged, and skilled workforce that is not just reacting to change but driving it. Therefore, continuous learning is not just a development tool; it is a strategic imperative for long-term success. By incorporating the aforementioned strategies, your organisation will be ideally positioned to foster a culture of continuous learning, thereby ensuring its viability and competitiveness in an ever-changing business landscape. ___ Can!do works with large enterprises in South Africa to maximise the value of their employees, technology and business processes. To do this, we offer three fundamental services; change management, capability development and performance optimisation. We have 30 years of experience in these fields and have worked with leading companies in South Africa. We are a certified Level 2 B-BBEE company and a leading provider of new business systems and processes that drive user adoption. For industry insights and news, please follow us on Facebook, LinkedIn and Twitter. Contact Us

February 21, 2023
What is ‘learning in the flow of work’ and why is it beneficial?

What is ‘learning in the flow of work’ and why is it beneficial? Editor As we enter the Exponential Age, where everything is accelerating at a rapid pace, workers need to upskill to keep up with changes in the global business environment. Dusting off their notebooks and sharpening their pencils, for many employees it has been several years since they sat down to actively learn something new. Global pressures to stay professionally relevant means that nearly a billion people are taking part in the reskilling revolution. Supporting employees while they step out of their comfort zones to refresh and refine their skills, businesses are setting up training programs based on the concept of ‘learning in the flow of work’. What is ‘learning in the flow of work’? Josh Bersin originally introduced the concept in 2018 and, since then, it has gained massive traction among learning designers and corporate training professionals. The idea is that learning should be embedded into the workflow and be accessible to employees when they need it. This can be done through providing learning resources within the context of the workflow, such as micro-learning tools, video tutorials and searchable databases. Technology has become an enabler, with digital tools making it easier to integrate on-the-job learning aids. Employees are able to quickly access the right information or learning material while they are working. Learning in the flow of work is all about providing employees with the right resources, in the right place, at the right time. This enables them to be more productive and effective in their roles. What are the business benefits of ‘learning in the flow of work’? Having access to the right tools and knowledge (at the right time) makes the learning journey immediately relevant and useful. Employees stay engaged and up-to-date on the latest developments in their field. This approach to professional development can help reduce the time it takes to learn something new, allowing employees to get up to speed and become productive more quickly. This serves to improve efficiency, which translates to improved business performance. Learning in the flow of work allows employees to quickly solve problems and improve how they perform their jobs. By having the right information readily available, they are able to quickly apply new knowledge and skills to their work without having to take time out of their day to search for it. Traditional training programs can be very time intensive, requiring employees to leave their desks to attend workshops or seminars. With learning in the flow of work, upskilling happens on the job during a normal workday. Apart from saving time, on-the-job training is generally less expensive to roll out than other forms of formal training. In-person training workshops, for example, require businesses to spend money on a venue and a trainer, while also paying staff to attend. By outsourcing to instructional designers and change management specialists, businesses can draw on the expertise of others to implement tailored training based on the concept of learning in the flow of work. What are the benefits for employees? Learning in the flow of work generally leads to greater job satisfaction and improved morale among employees. Businesses empower employees to take charge of their learning by being able to quickly access learning aids when they are needed. Self-directed learning is highly motivating as learners can choose what to learn, when to learn it, and how much time to spend doing so. Employees become accountable for their own professional development. Learning in the flow of work offers increased employee engagement and improved motivation. This which help to support employee retention and development. As the learning material is immediately relevant, employees can put it into practice as they learn, which improves knowledge and skill retention. Is your company ready for the future of jobs? The global workforce is preparing for tomorrow’s economy. Companies need to ensure their staff have the skills needed to adapt to new ways of working. In the World Economic Forum’s 2022 session on the Future of Jobs, discussions included the need for new skills and competencies, the potential for automation and how to ensure a fair transition for workers who may be displaced by digital and technological changes. To promote digital adoption flow in the workplace, it is important to provide employees with the right tools, resources and training. This ensures they can make the most of what is available to them. Learning in the flow of work does just this. This approach creates learning paths for each employee, provides incentives for learning. It ensures that learning is integrated into the daily process of work. By creating a culture of learning and experimentation, employees are more likely to successfully adopt new technologies and skills. Can!do offers capability development and bespoke training programmes for South African enterprises. Using principles such as learning in the flow of work, we create effective learning experiences for employees aimed at performance optimisation. Through our change management training, South Africa can stay abreast of the latest trends in talent development. For more information about our services, please contact us today. ___ Can!do works with large enterprises in South Africa to maximise the value of their employees, technology and business processes. To do this, we offer three fundamental services; change management, capability development and performance optimisation. We have 30 years of experience in these fields and have worked with leading companies in South Africa. We are a certified Level 2 B-BBEE company and a leading provider of new business systems and processes that drive user adoption. For industry insights and news, please follow us on Facebook, LinkedIn and Twitter. Contact Us

February 2, 2023
Can!do will facilitate your capability development strategy

Can!do will facilitate your capability development strategy Editor Can!do is a leading consulting company in South Africa, with over 25 years of expertise in training, support, change management and business performance. Our core focus is to improve employee skills, facilitate digital transformation and increase the capabilities of South African companies. As such, we offer three fundamental services; change management, capability development and performance optimisation. These allow our clients to meet their full potential by improving the skills, knowledge and abilities of their employees. Our business idea is quite simple; if people understand their roles in the company and have the necessary tools and skills to perform well, then they will contribute exponentially to the success of the company. They can achieve this through capability development. For companies that want to grow and improve, a capability development strategy is necessary to guide employees and managers through a structured process. Can!do can help businesses with the formation and execution of these strategies. What is capability development? Essentially, capability development is the process of creating new competencies for employees or enhancing their existing skills. It enables employees to perform better and ensures that they are all aligned with business processes, systems and goals. A company is only as good as its employees, so they need to work seamlessly with one another and understand all the fundamental aspects of their roles. Change is inevitable. Businesses evolve, technology improves and new systems are developed on a regular basis. This is why it’s vital that businesses are prepared for change and that their teams can adapt to new methods of work. Skills development, technology integration and ongoing training are core components of a good capability development strategy. This process will help employees to learn new competencies and build upon their existing skills to ensure personal growth and development. In turn, teams become more effective, efficient and accomplished. How Can!do supports businesses If you equip your employees with the right skills, abilities and tools, then they can run business processes and systems more effectively. This makes companies more competitive overall. Can!do develops tailored performance support processes to suit each company and their requirements. This is a practical approach to capability development that ensures employees always have the right information to improve their work abilities. Using a range of blended learning materials, facilitated interventions and support toolkits, we empower employees to carry out their tasks more effectively. Why does a capability development strategy matter? Technology is evolving rapidly and businesses need to stay abreast of new ways of working if they are to remain competitive. The success of any business relies on the collective capability of its employees. This includes daily tasks, problem-solving abilities and using technology to its full potential. While it’s simple to say that skills development is a necessity for businesses, the actual process is more complicated to set up. Employees still need to perform their routine tasks and meet daily deadlines, so it can be challenging to slot training workshops and courses into the normal workday. This is where the strategy comes into play. A well-defined process with clear goals and timelines will allow companies to function normally and include learning sessions in the process. It will allow employees to be agile and ensure that they can attend training sessions when required. The strategy will also minimise downtime while employees are taking part in sessions, but also reduce attrition and money spent on recruiting new staff members. Can!do will develop and implement these strategies to suit each client’s needs. It must fit the requirements of the business and be impactful for the employees. A successful programme will foster a culture of continued learning and development. When executed well, capability development results in a more effective, competent and happy workforce. For more information about our services, please contact us today. ___ Can!do works with large enterprises in South Africa to maximise the value of their employees, technology and business processes. To do this, we offer three fundamental services; change management, capability development and performance optimisation. We have 30 years of experience in these fields and have worked with leading companies in South Africa. We are a certified Level 2 B-BBEE company and a leading provider of new business systems and processes that drive user adoption. For industry insights and news, please follow us on Facebook, LinkedIn and Twitter. Contact Us