Human Error: The Ultimate Cybersecurity Threat
Written by Liezl Schulte

The sinking of Titanic, the 89th Academy Awards fiasco, and the Space Shuttle Columbia disaster all had at least one thing in common – human error. As a species that aims to be perfect, error is simply an undeniable part of our DNA. Human error occurs in our daily lives, whether on a micro or macro scale; they happen either way. Most of these errors have little to no consequence, while others can have significant monetary implications or, worse, claim lives.
Just like anything in life, everything has its pros and cons. This holds very true for the internet and anyone or any business engaging in online activities. Major companies made the headlines for all the wrong reasons – data breaches. This list includes well-known players like Adobe, Yahoo, eBay, Facebook, and LinkedIn. Could these breaches have been prevented? With Mastercard reporting that 95% of data breaches are due to human error, the natural assumption would be a resounding ‘yes’.
The Human Factor in Cybersecurity
Humans are both valuable assets and potential vulnerabilities to cybersecurity. While advanced technologies enhance digital defences, the effectiveness of these measures can often be compromised by human behaviour and psychology. Employees may unintentionally become the weak link in an organisation’s security chain, making it essential to focus on the human factor.
Cognitive biases often lead individuals to prioritise convenience over security. For instance, employees may use weak passwords or skip security protocols to save time. Insider threats, whether accidental or malicious, also pose significant risks that require comprehensive mitigation strategies. These strategies should combine technical solutions with clear, user-friendly policies to make adherence easier.
Social engineering attacks, like phishing, exploit human vulnerabilities by manipulating individuals into revealing sensitive information. This highlights the need for organisations to invest not only in advanced security technologies but also in continuous education and training that builds a culture of cybersecurity awareness.
Addressing Employee Security Challenges
Having an IT security policy alone is insufficient to protect businesses from cyber threats, as many employees fail to follow these policies. Research indicates that a significant number of companies report non-compliance among staff; however, few actively enforce these policies. This gap often arises because many policies are complex and difficult for employees to understand. This lack of clarity results in disengagement and a diminished sense of awareness regarding security risks.
To combat this, businesses are focusing on providing training and employing dedicated staff to improve adherence to security protocols. By balancing the complexity of policies with employee engagement, organisations can promote better awareness of cyber threats. Many businesses now adopt a dual approach—combining employee awareness training with advanced software solutions to protect corporate networks more effectively.
Employee training has become a highly regarded defensive strategy, ranking just below the deployment of technical solutions. This approach not only educates employees but also empowers them to make informed decisions, reducing the likelihood of security breaches.
The Importance of Training
Comprehensive systems training and clear communication of cybersecurity risks are crucial to minimising human error in cybersecurity. Companies should invest in thorough training programs that help employees understand their vital role in protecting the organisation’s data. Training and awareness initiatives equip staff to identify potential threats and respond effectively, turning them into proactive defenders rather than vulnerabilities.
As cyber threats continue to evolve, ongoing training is essential. Regular updates ensure that employees remain informed about emerging security threats, evolving best practices, and the potential consequences of their actions. This creates a workforce that is not only knowledgeable but also confident in managing cybersecurity challenges.
In conclusion, while technology is essential for improving cybersecurity, the human element must not be overlooked. By prioritising effective training and promoting a culture of security awareness, organisations can greatly reduce the risks associated with human error and better protect their valuable data. As the saying goes, “A chain is only as strong as its weakest link,” and in cybersecurity, that link often depends on human behaviour.